Fault Diagnosis
故障檢測
Pinpointing the real cause of rate problems, stops and moisture.
Hong Kong's high-end watch service
Precision Restored, Trust Preserved
香港高端腕錶維修服務
Movement care · Water-resistance testing · Polishing · Precision parts. Inspection first, quotation second — no work begins before your approval.
10+
Years servicing fine watches
20+
Brands covered
48h
To inspection and written quotation
10+ years
Focused on fine watch servicing
Quote before work
No work begins before your approval
Swiss-grade testing
Rate, amplitude and water resistance
BRN 80966917
Registered in Hong Kong
Services
Our Services
From fault diagnosis to case refinishing, we cover the full cycle of watch care. Every job is quoted first and only starts after your approval.
Movement Service & Overhaul
機芯維修保養
Full dismantling, cleaning, lubrication, regulation and complication repair.
Water-Resistance Testing
防水耐壓測試
Pressure testing to the stated rating, with replacement of aged seals.
Dial & Bracelet Replacement
錶盤錶帶更換
Bracelet fitting, dial, hands and crystal replacement.
Case Polishing & Refinishing
腕錶拋光翻新
Refinishing that preserves original lines, brushed and polished finishes.
Precision Parts Replacement
精密配件更換
Sourcing, fitting and re-testing original and compatible parts.
Horological Consultation
鐘錶技術諮詢
Impartial advice on feasibility, cost-effectiveness and value.
After-Sales Care
售後保障服務
Service records, warranty follow-up and maintenance reminders.
Our Process
How It Works
Five transparent steps. You will always know the condition of your watch and the cost involved.
Intake
收錶
Hand in at our office or send by post. We log the watch's condition and accessories on the spot.
Diagnosis
檢測報價
Full inspection by our watchmaker, with a written quotation within 48 hours.
Approval
確認維修
Work starts only after you approve the quotation. Any extra work is agreed with you first.
Quality Control
質檢
Rate accuracy, amplitude, water resistance and finishing are re-tested against factory tolerances.
Delivery
交付
Collect in person or receive by courier, with a service record and warranty follow-up.
No work begins before your approval
報價確認前不進行任何維修。Work only starts once you have approved the quotation, and no unapproved charges will ever be added.
Why Us
Why Choose Us
Watch servicing is a business built on trust. Our process is designed to be verifiable at every step.
Transparent pricing
A written quotation itemising labour and parts. If you decline, no servicing charge applies (an inspection fee, if any, is stated upfront).
Fully traceable
Every stage — intake, diagnosis, quotation, service, QC — is recorded, with photographs of key steps available on request.
Experienced watchmakers
Serviced by watchmakers with years of experience across mainstream Swiss, German and Japanese movements.
After-sales warranty
All work carries a warranty period. Should a workmanship fault appear, we will put it right at no charge.
Case Studies
Selected Case Studies
A selection of jobs shared with client permission. Images are illustrative to protect client privacy.
movement
Automatic dive watch · Full overhaul
Worn about 8 years, never serviced
Condition：Running +25 s/day, power reserve noticeably short, winding felt stiff.
Outcome：Back to +3 s/day with power reserve restored.
water
Dive watch · Restoring water resistance
Moisture under the crystal
Condition：Fogging on the inside of the crystal, pointing to perished seals.
Outcome：Passed testing to the stated rating; moisture cleared.
appearance
Steel sports watch · Case and bracelet refinish
Heavy everyday scratching
Condition：Case and bracelet densely scratched, with the original brushed finish flattened and misaligned.
Outcome：Original brushing direction restored, edges crisp, finish natural.
Testimonials
What Clients Say
Sample copy. Replace with genuine, authorised client testimonials before launch.
A watch that had been in the family for decades and hadn't run for years. They explained honestly what had to be replaced and what could be kept — it now runs accurately and the case looks naturally refinished.
The quotation itemised labour and parts clearly, and the final invoice matched it exactly. They even handed over the test readings on collection.
Sent my watch in by post and received updates with photos at every stage. It came back with a water-resistance report — I swim with it now without a second thought.
FAQ
Frequently Asked Questions
The questions we are asked most often. If yours isn't covered, call or message us on WhatsApp.
Visual inspection and an initial assessment are free. If the movement must be dismantled for a thorough diagnosis, we will explain the inspection fee and obtain your consent first; if you proceed with the repair, that fee is credited against the service cost.
Routine servicing usually takes 7–10 working days; complex repairs, 14–21 working days. The quotation states the expected timeframe. If parts must be ordered, we will tell you the expected lead time in advance.
We offer options based on the model and your budget — original parts, original-specification replacements, or good used parts — and each is stated clearly in the quotation. Nothing is fitted without your prior agreement.
Yes. All work carries a warranty period covering workmanship faults, which we will rectify free of charge. Accidental damage, water ingress and normal wear are excluded.
Brands
Brands We Service
We service mainstream Swiss, German and Japanese watches. Brand names are listed to describe our scope of work only; all trademarks belong to their respective owners.
Booking
Book an Inspection
Complete the form or simply call us. We can arrange a convenient appointment, and accept both walk-in handover and postal delivery.
Service hotline
400-063-9500+86-400-063-9500
WhatsApp
Workshop / Office
香港九龍觀塘開源道45號有利中心5樓5047室Room 5047, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
Opening hours
Monday to Sunday, 09:00–19:00Open daily. Appointment recommended.
Business Registration No.
BRN 80966917
Book an Inspection
Complete the form and our technician will get back to you within one working day.
Bring your timepiece back to its best
Inspection first, quotation second — work begins only after your approval. Walk in or send your watch by post.