Call the service hotline
Dial 400-063-9500 from mainland China; from Hong Kong or overseas, add +86 — that is +86-400-063-9500.
Contact & Booking
Contact & Booking
Call, message us on WhatsApp or use the form — we reply within one working day and arrange an inspection.
Channels
Three Ways to Reach Us
Send us photos of the watch and a description of the problem for an initial view.
Best for enquiries with documents, quotations or detailed information attached.
Get in Touch
How to Reach Us
These are the most direct ways to reach us. For an office handover, booking ahead lets us have a watchmaker ready.
Service hotline
400-063-9500+86-400-063-9500
WhatsApp
Workshop / Office
香港九龍觀塘開源道45號有利中心5樓5047室Room 5047, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
Opening hours
Monday to Sunday, 09:00–19:00Open daily. Appointment recommended.
Business Registration No.
BRN 80966917
Opening Hours
| Day | Hours |
|---|---|
| Monday – Sunday | 09:00 – 19:00 |
| Public holidays | By appointment |
If you need to hand over a watch outside these hours, contact us in advance to arrange it.
Book an Inspection
Complete the form and our technician will get back to you within one working day.
Get in Touch
Workshop / Office
香港九龍觀塘開源道45號有利中心5樓5047室
Room 5047, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
Getting here
About a 5-minute walk from Kwun Tong MTR Station Exit B; multiple bus and minibus routes stop along Hoi Yuen Road.
Before You Visit
- Booking ahead is recommended so we can arrange a watchmaker and testing slot, and keep your wait short.
- Please bring the watch with its accessories — box, spare bracelet links, purchase receipt.
- If you have service records from the manufacturer, bring those too; they help establish the watch's history.
- A visual check and initial assessment can be done free of charge on the spot; thorough diagnosis takes 1–2 working days.
- If visiting isn't convenient, you can send the watch by post or discuss a volume arrangement.
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Response Time
We normally reply to form enquiries and WhatsApp messages within one working day. Public holidays may add a short delay — for anything urgent, please call.
Bring your timepiece back to its best
Inspection first, quotation second — work begins only after your approval. Walk in or send your watch by post.